Medical Information Services | Advice Nurse CC Health Centers and CC Health Plan Authorizations
***CONFIDENTIAL***, Martinez, CA 94553
Eligibility
Contra Costa County resident without health insurance or pending health coverage with Contra Costa Health Services or Contra Costa Health Plan.
Required documents
None
Hours
Advice Nurse: 24 hours daily
Information: Monday-Friday, 8am - 4:30pm
925-313-6000
Voice·
Administration
877-661-6230
Voice·
Main Number
800-735-2929
Voice·
TTY/TDD
925-313-6397
Fax·
Fax
925-957-7242
Voice·
Backdoor Number
Languages
Language line available
Application process
Call for information; if no medical record number present, wait and call will be transferred to the advice nurse.
Fees
None
Service area
Contra Costa County
Provide telephone services where nurses can help to determine medical needs, provide homecare advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.
Last Assured
06/17/2021
What's Here
Providing organization
Contra Costa Health
Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.