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Medical Information Services | Advice Nurse CC Health Centers and CC Health Plan Authorizations

Report

Resource Name:Medical Information Services | Advice Nurse CC Health Centers and CC Health Plan Authorizations

address

***CONFIDENTIAL***, Martinez, CA 94553

Eligibility

Contra Costa County resident without health insurance or pending health coverage with Contra Costa Health Services or Contra Costa Health Plan.

Required documents

None

Hours

Advice Nurse: 24 hours daily Information: Monday-Friday, 8am - 4:30pm
877-661-6230

Voice

·

Main Number

925-957-7242

Voice

·

Backdoor Number

925-313-6000

Voice

·

Administration

800-735-2929

Voice

·

TTY/TDD

925-313-6397

Fax

·

Fax

Languages

Language line available

Application process

Call for information; if no medical record number present, wait and call will be transferred to the advice nurse.

Fees

None

Service area

Contra Costa County
Provide telephone services where nurses can help to determine medical needs, provide homecare advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.

Last Assured

06/17/2021

Providing organization

Contra Costa Health
Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.