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Specialized Information and Referral | Access Line (Mental Health) - CC Health

***CONFIDENTIAL***, Martinez, CA 94553

Eligibility

Contra Costa County resident

Required documents

None

Hours

Live Clinician: Monday-Friday, 8am - 5pm after hour calls rolls over to after-hours contractor, OPTUM.

Languages

English and Spanish; language line available for all other languages.

Application process

Call for referral

Fees

Uninsured and MediCal-eligible

Service area

Contra Costa County

Description

Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.

Data provided by

Contra Costa Help Me Grow

Providing organization

Contra Costa Health

Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.