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Counseling/Information Support Volunteer Opportunities | 24-Hour Crisis Lines - Contra Costa Crisis Center

Report

Resource Name:Counseling/Information Support Volunteer Opportunities | 24-Hour Crisis Lines - Contra Costa Crisis Center

address

***CONFIDENTIAL***, Walnut Creek, CA 94598

Eligibility

Adult 21+

Required documents

Valid identification for background check.

Hours

Office: Monday-Friday, 9am - 5pm Website: 24 hours daily
925-939-1933

Fax

·

Fax

988

Voice

·

Main Number

925-939-1916

Voice

·

Administration

800-833-2900

Voice

·

Backdoor Number

Languages

English required

Application process

Visit website to register. Must complete background screening and agree to one year of service after completing 60-hour call center training.

Fees

None

Service area

Contra Costa County
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to the National Suicide Prevention 988 Lifeline, also known as 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

Last Assured

07/22/2025

Providing organization

Contra Costa Crisis Center
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 988, 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child/Adult Protective Services. Provides grief support groups and counseling to adults and children mourning the death of a loved one. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.