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Supports families of individuals with mental illnesses, educates families and the public about mental illness, advocates for improved treatment and treatment facilities, fight stigma and discrimination, supports legislation that helps those with neurobiological brain disorders, improves private and public sector policies, increases outreach to people with mental illnesses and their families. Refers clients to local support groups provided through other organizations or local churches.

Works with county mental health as a bridge between the system and explaining to families who are dealing with a family member 18+ and dealing with behavioral health issues. Services include assisting families in navigating the mental health system, answers questions regarding SSI and SSDI problems, benefits questions, rehabilitation programs, day programs, county housing resources, out of the county placements, and medication issues. Therapy and psychiatrist referrals in both the private and public systems. Meets with families within the county mental health system of care.

Provides an overview of mental health services offered by County Mental Health and nonprofits. Course is a partnership with Behavioral Health Administration, the Family Justice Center, and NAMI Contra Costa.