View Search Results

Provides telephone services where nurses can help to determine medical needs, provide home care advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.

Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.